Privacy Policy

1. Introduction

Welcome to CharteaseHub (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using CharteaseHub, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

• Contact information (if you contact us)
• Files you upload for chart generation
• Feedback and support requests

2.2 Automatically Collected Information

When you use our website, we automatically collect certain information, including:

• IP address and location information
• Browser type and version
• Device information
• Usage patterns and preferences
• Cookies and similar technologies

2.3 Data Processing

Important: All data processing for chart generation happens locally in your browser. Your files are never uploaded to our servers. We only process the data temporarily in your browser to generate charts and immediately discard it after use.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our chart generation services
• To improve and optimize our website and services
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve user experience
• To comply with legal obligations
• To detect and prevent fraud or abuse

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and services
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

7. Your Rights and Choices

7.1 GDPR Rights (EU Users)

If you are located in the European Union, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests

7.2 CCPA Rights (California Users)

If you are a California resident, you have the following rights:

• Access: Request information about data collection and use
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of the sale of personal information
• Non-discrimination: Protection against discriminatory treatment

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: